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New Job Procedure

The schedule below outlines, step-by-step, the procedure carried out when clients approach In Between Lets for new jobs to be undertaken:

1.In Between Lets will meet the client or agent at the property to get an understanding of what needs to be done to prepare the property for new tenants.
2.We will take photographs, and if the landlord lives outside London, we will email them as a guide to the current condition of the property.
3.Whether specific instructions are given at the initial meeting or our recommendations are sought, a Works Schedule will be drawn up, outlining the proposed work to be undertaken.
4.An Estimate will be issued to the client. Upon agreement from the client of the estimate, a fixed price quote will be issued.
5.The fixed price quote is then signed off by the client as acceptance of the same and 50% of the total is requested as a deposit before work commences. This pays for materials, fixtures and fittings and appliances. A further interim payment is required one week later for jobs over £5,000.
6.On completion of works, the landlord or agent will be invited to view the finished job. If there are any issues with any of the products or work undertaken, we will endeavour to put these right as soon as possible.
7.The final invoice will be issued, which is due for payment in 7 days.
8.The client will be given any manufacturers guarantees, as appropriate for any new appliances, equipment, fixtures and fittings etc.
9.If Gas Safety inspections or EPCs have been carried out, or electrical work, all certificates will be passed to the property owner or agent on completion.